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We love to hear from our clients and their experience with the Northwestern Home Loans! We strive to make your mortgage experience as easy as possible. Want to share your experience? We’d love to hear from you! Click Here to leave your feedback.

“Kip and his team were clear from the beginning and there were no surprises. They worked hard and we were ready to close a week ahead of time! Kip is a great person and we are thankful we did business with him. Note: we never laughed so much in a business transaction of this nature.”

-Ramiro P.

“We have lived at the property for over 4 years already. We have built a life here with our daughter. Her friends , schools, sports, etc, are all in Redmond. If we weren’t able to purchase this house with the help of everyone involved we would have to move where rent was under $1,000 and that would be far away. This loan isn’t just a loan to us, it is being able to give my daughter stability and so much more.”

-Kristin V.

“David Jones and his team were great to work with. The process was thoroughly explained and we loved the fact that he and his team were so responsive to any of our inquiries, concerns and our schedules. David and his team were very efficient, motivated, personable, all of which helped to make the process pleasant.”


“My husband and I attempted for two years to buy our first home with a different lender. After 2 years of unsuccessful, we found Northwestern Home Loans! They took our VA loan without an issue, and they were able to lend on a manufactured home. My husband and I are VERY proud first time home buyers! Thank you! ”

-Chelsie S.

“David Jones is awesome to work with. Because of the refinancing that he did for me it sure took a burden off of the stress of my life of bills. He was very nice and kind to work with. He always helped me with a smile in his voice. If I have anybody looking to refinance I will definitely recommend David Jones to refinance with. He is awesome and a definite asset to the company.”

-Cheryl M.

“I met with two other lenders before working with Matt and I was told I did not qualify for a home loan. I was then referred to Matt by a third party. I was very skeptical at first because the two companies I worked with are global with good reputations, what I found is that they did not want to put in the effort to move my loan forward. Matt and Kelly tirelessly worked on my loan, were very honest with what I needed to do on my part, and they communicated with me every step of the way. My husband and I obtained a VA loan and we closed in the time frame we were looking. I highly recommend Matt Bassit for all of your lending needs.”

-Wendy R.

“We actually worked exclusively with Kelly Baer in purchasing our property and really couldn’t have asked for a better result. She showed extreme diligence and was great about thoroughly explaining all our options and educating us throughout the whole process. She was an absolute rock star the entire way and made things very strait forward and easy on us. She was available to answer questions immediately at all times, easy to get ahold of and easy to talk to. I will absolutely seek out her services next time we’re in the market.”

-Peter S.

“There was a little hiccup at the end of the transaction due to the buyer having his insurance cancelled at the 11th hour. This would have delayed closing with any other lender; however, Matt and Kelly were able to get the job done and still close on-time!!”

-Jeff L.

“This was without a question the smoothest, financed transaction I have been involved in over the past 23 years in real estate. Absolutely phenomenal job by Matt and Kelly. They nailed this one!!”

-Jeff L.

“Great team, full of energy that makes you feel welcome from the very first meeting!”

-John M.

“The NWHL Team met and exceeded my expectations in getting through a process that was sometimes overwhelming for a brain injured Vietnam veteran. I was referred to NWHL by another Vietnam veteran and I will pass on my positive experience to other veterans as well. The team provided me with enough information to make informed decisions at every level of the sometimes difficult and tedious process. I came of the experience with my sanity and some new friends. Thank you!”

-Jeff N.

“It was one of the smoothest processes I’ve ever been through!”

-Courtney R.

“It was a great pleasure doing business with Northwestern Home Loans. The process was extremely smooth, timely and pleasant. The e-sign process was very nice as I was able to sign at my convenience and did not have to take time off from work. Less papers to keep track of while preparing to move was also very convenient.”

-Ronda J.

“David Jones and the entire staff at Northwestern could not have been more helpful and they were friendly, professional, and caring. David went above and beyond to help me get the financing I needed to purchase my very first home at age 53! They didn’t give up on me when the first house I tried to buy fell through and I had some issues getting a loan for the second home. I would, and will, recommend Northwestern, and David Jones in particular, to anyone and everyone. Thank you Northwestern for starting me on a path of many happy memories! I also received a recommendation for an insurance agent who was able to give me the best price on homeowner’s insurance that also came with excellent service.”

-Tammy B.

“You always exceed my expectations with client services, communications and professionalism. You will go above and beyond to make sure that those that I refer to you are happy and that the home of their dreams can be obtained through the financing you offer. With all buyers, you make things happen and are incredibly responsive and helpful.”

-Nicolette R.

“Matt and his team conduct business the right way. They are very knowledgeable and professional and clearly they operate as a unified team that over communicates with their clients. Kelly Baer is a BIG asset to the company. She is a pleasure to work with and her expertise is unmatched in the industry.”

-Heather B.

“Kelly and the other staff were awesome. Always there with a smile and were friendly and helpful. Kelly was professional, responsive and good at explaining what she needed and giving me timelines.”

-Elizabeth H.

“Everything was handled promptly and professionally. Closing was a breeze.”

-Nicolas M.

“I met Matt and Caleb at a returning home golf experience they had put on for us veterans. When I was ready they were excited to jump in and help me find and purchase my home. Thank you very much for a good smooth and exciting experience.”

-Jason W.

“My wife, Nanette, and I are very appreciative of how smoothly the process went and we would recommend Northwestern Home Loans in a heartbeat. They just get it right and it’s not by chance. This is a well-run team who work together in the best interests of their clients. I can’t give them high enough marks.”

-Steven & Nanatte R.

“Matt’s team at Northwestern Home Loans were absolutely wonderful! Matt, Kelly and Vicky were on top of timelines and to-do’s, which was imperative with busy schedules and tight turnarounds. They answered every question and provided insight where we needed it, which was very helpful as first time home buyers.”

-Elle P.

“The team at Northwestern Home Loans were Disney friendly and Fed-Ex fast!”

-Steve B.

“Matt & Kelly were Fantastic! Everything went smoothly with no surprises! I would highly recommend them for mortgage services.”

-Brie Ann A.

“Very efficient…always available anytime we had questions, even on the weekends when most places aren’t…perfect!!!!”

-Cayolyn L.

“I am so happy with the staff and services I received at Northwestern Home Loans. Everyone was professional, patient, kind and super fun to deal with. I do recommend you above any other mortgage company.”

-Steve L.

“We really enjoyed our experience as first time home buyers with Northwestern Home Loans. We were kept up to date on everything. They answered our questions fully and made sure we understood everything. No question was ever stupid. We were never made feel bad about previous financial issues like some nightmare stories we had heard. The team is excellent and works like a well-oiled machine. Having the lender at our side during signing was a very touching thing to do as well. We couldn’t be happier with our experience.”

-Katie H.

“Working with Matt’s team on our refinance was a pleasure. They were extremely helpful, had great communication and provided a timely closing of our loan. A special thank you to Kelly Baer for keeping everything on track. Her experience and organization is truly an asset. We would highly recommend Matt’s team and Northwestern Home Loans!”

-Melissa S.